Kokua has a responsibility for the provision of quality residential services, for the stewardship of its resources, and for the public and private support that enables Kokua to pursue its mission. Kokua requires all employees, directors and officers to comply with all relevant laws and regulations and to conduct business in accordance with our policies and Code of Ethics. All employees, directors, officers, interns and volunteers should read and sign a copy of the Code of Ethics.


It is the responsibility of all employees, directors and officers to report violations, or suspected violations, of the law, the Code of Ethics or Conflict of Interest Policy. Reports should be made to the Human Resources Coordinator. Complainants are reporting parties, not investigators; they should not seek out evidence or attempt to obtain information to which they do not have a right of access.


No employee, director or officer who in good faith reports misconduct, malfeasance or a violation of the Code of Ethics shall suffer harassment, retaliation or adverse employment consequences as a result of making a report. This policy is intended to encourage employees or others to raise serious concerns within the organization prior to seeking outside resolution. Kokua is committed to promoting the highest standard of ethical practice and encourages all employees, directors and officers to uphold the same.

Any employee who retaliates against someone who has reported a violation in good faith will be subject to disciplinary action up to and including termination of employment.


Anyone filing a report about a violation or a suspected violation must be acting in good faith and have reasonable grounds for believing that the information disclosed indicates a violation of the law, the Code of Ethics or the Conflict of Interest Policy. Any allegations that prove not to be substantiated and which prove to have been maliciously or knowingly false will be viewed as a serious disciplinary offense which violates the Code of Ethics.


Reports of violations or suspected violations may be submitted on a confidential or anonymous basis by the complainant. Reports of suspected violations will be kept confidential to the extent possible, consistent with the need to conduct an adequate investigation.


The Human Resources Coordinator is responsible for investigating and resolving all complaints and allegations of misconduct, malfeasance or violations of the Code of Ethics that are made against employees, interns or volunteers. Depending upon the scope or severity of the allegation, the Board Chair, the Executive Committee or the Financial Committee may be notified of the investigation. The Personnel Committee of the Board would be responsible for investigations that allege misconduct on the part of the Executive Director.


The Financial Committee of the Board shall have primary oversight responsibility for all complaints involving corporate accounting practices, internal controls or audits. The Executive Director shall immediately inform the Financial Committee and shall work with the committee until the matter is resolved.


The Human Resources Coordinator shall follow the procedures outlined in Kokua Policy 2.25, Internal Investigation Procedures when conducting investigations